Conditions

 

Terms & Conditions – Gothia Towers

Cancellation is free of charge if done before 11 am (hotel’s local time) day of arrival unless specific terms apply according to the booking. Penalty charge for late cancellation is 1 night unless other conditions for the reservation apply. Check-in after 03:00 PM. Check-out before 11:00 AM.
Please bring and present a valid national ID card or passport upon check-in.

All rates include VAT and service charges. Breakfast is included in all room types except the Limited types.
All rooms are non-smoking.
At least one person staying in the room must be 18 years or older. Please note, there is a 25-year age limit to booking and stay in our suites.

Payment
Room is paid upon arrival and a credit card number given as guarantee for additional charges.

Children
Children up to 9 years stay free in parent’s room when using existing beds. Extra bed for child is SEK 100/night. Children aged 13 years and older are fully charged.

Pets
Dogs are allowed if there are availability, a supplement of SEK 250 per dog per night is added (maximum 2 dogs per room). Please send a request to reservations at room@gothiatowers.com. Other pets are not allowed.

Personal data
Your personal data is handled, both manually and through data processing systems, with the purpose of meeting your requests (no consent required) and pursuing activities in the fields of marketing, promotional activities and information relating to services and products offered by our organization (consent required). Data transmission is not compulsory, but needed in order to meet your requests. Data may be transmitted to other controlled/related companies. The data shall not be publicly disclosed.

Terms & Conditions – Upper House

Cancellation is free of charge if done before 06:00 PM the day before arrival (hotel’s local time) unless specific terms apply according to the booking. Penalty charge for late cancellation is 1 night unless other conditions for the reservation apply. Check-in after 03:00 PM. Check-out before 11:00 AM.
Please bring and present a valid national ID card or passport upon check-in.

All rates include VAT and service charges. Breakfast is included in all room types. All rooms are non-smoking. At least one person staying in the room must be 18 years or older.

Payment
Room is paid upon arrival and a credit card number given as guarantee for additional charges.

Children
Accompanying children must be at least 16 years old to stay at Upper House and enter Spa & Relax.

Pets
Pets are not allowed at Upper House.

Spa & Relax
The minimum age for guests using our Spa & Relax suite is 16 years.

Personal data
Your personal data is handled, both manually and through data processing systems, with the purpose of meeting your requests (no consent required) and pursuing activities in the fields of marketing, promotional activities and information relating to services and products offered by our organization (consent required). Data transmission is not compulsory, but needed in order to meet your requests. Data may be transmitted to other controlled/related companies. The data shall not be publicly disclosed.